FAQ

+ I’m interested in counseling; how do I begin?

Congrats on taking a huge step toward healing just by searching for therapy options. Starting counseling can be scary but my goal is to help it feel less intimidating. The first step is to reach out by clicking the contact button or emailing me. You can request a free 15-minute consultation phone call to answer any questions you have or find out more about therapy. Next, we’ll either schedule an intake session if there is a current opening or we’ll discuss placing you on the waitlist. An intake session is typically 60 minutes in length and simply a time for you to tell me more about yourself, the challenges you are experiencing, and create goals for counseling.

+ How often are counseling sessions?

Counseling is typically weekly or every other week depending on the client’s need, therapy modality, and scheduling.

+ What are the payment options for therapy?

I offer private pay as well as insurance-based payment for those that qualify. It is the responsibility of the client to ensure payment for services. A credit card is kept on file for all clients.

I am currently in-network with the following insurance providers: Blue Cross Blue Shield, All Kids, New Directions and American Behavioral. All other insurance carriers are considered out-of-network; I will provide super bills when requested. Please contact your insurance provider directly to verify your benefits and coverage as you will need this information before your first session. To do this, call the customer service or mental/behavioral health number on the back of your insurance card and request information about your mental health coverage. Potential questions may include: do I have a co-pay and/or co-insurance, have I met my deductible, what fees will I be expected to pay at time of service, is Ashley Yeager LICSW in network, etc.

+ Do you provide in-person or online therapy?

I provide both in-person and secure video conferencing appointments. Telehealth is limited to those within Alabama state lines due to licensure requirements.

+ Do you offer a "Good Faith Estimate"?

Yes, per the No Surprises Act, you have the right to an estimate explaining how much your mental health care will cost. Under the law, mental health care providers need to give clients who don’t have insurance or who are not using insurance an estimate of the bill for medical items and services. You will be provided a Good Faith Estimate if applicable or upon request.

“Right to Receive a Good Faith Estimate of Expected Charges” Under the No Surprises Act

Instructions Under Section 2799B-6 of the Public Health Service Act, health care providers and health care facilities are required to inform individuals who are not enrolled in a plan or coverage or a Federal health care program, or not seeking to file a claim with their plan or coverage both orally and in writing of their ability, upon request or at the time of scheduling health care items and services, to receive a “Good Faith Estimate” of expected charges.

Under the law, healthcare providers need to give patients who don’t have insurance or who are not using insurance an estimate of the expected charges for medical services, including psychotherapy services.

You have the right to receive a Good Faith Estimate for the total expected cost of any non-emergency healthcare services, including psychotherapy services.

You can ask your health care provider, and any other provider you choose, for a Good Faith Estimate before you schedule a service.

If you receive a bill that is at least $400 more than your Good Faith Estimate, you can dispute the bill. Make sure to save a copy or picture of your Good Faith Estimate.

For questions or more information about your right to a Good Faith Estimate, visit: https://www.cms.gov/nosurprises.